Contact us

Do you have questions about Heligoland or your booking? Then you will find the right contact person on this page.

Support for general questions about the island of Heligoland

Support for your booking with FRS Helgoline

Support for your booking with the Cassen-Eils shipping company

Support for your booking with Adler-Schiffe

Support for your booking with GetYourGuide

If you have general questions about the island of Heligoland, please contact the Heligoland Tourism Service (Tourist Information).

Address

Lung Wai 27 (im „Atoll“)
D – 27498 Helgoland

e-mail

[email protected]

Telephone

+49 (0) 4725 / 808 808

If you have booked with FRS Helgoline, please contact the support team of our partner company FRS Helgoline.

Support topics

• Buchungen verwalten
• Zahlungsfragen
• Stornierungen

If you have booked with the shipping company Cassen-Eils, please contact the support of the shipping company Cassen-Eils.

Support topics

• Buchungen verwalten
• Zahlungsfragen
• Stornierungen

If you have booked with Adler-Schiffe, please contact the support of the Adler-Schiffe shipping company.

Support topics

• Buchungen verwalten
• Zahlungsfragen
• Stornierungen

If you have booked with GetYourGuide, please contact the support of our partner company GetYourGuide.

Support topics

• Buchungen verwalten
• Zahlungsfragen
• Stornierungen
• Ticket-Downloads