Contact us

Do you have questions about Heligoland or your booking? Then you will find the right contact person on this page.

Heligoland Tourism Service

Heligoland Tourism Service

If you have general questions about the island of Heligoland, please contact the Heligoland Tourism Service (Tourist Information).

Address
Lung Wai 27 (im „Atoll“)
D – 27498 Helgoland
FRS Helgoline

FRS Helgoline

If you have booked with FRS Helgoline, please contact the support team of our partner company FRS Helgoline.

Support topics
• Buchungen verwalten
• Zahlungsfragen
• Stornierungen
Cassen-Eils shipping company

Cassen-Eils shipping company

If you have booked with the shipping company Cassen-Eils, please contact the support of the shipping company Cassen-Eils.

Support topics
• Buchungen verwalten
• Zahlungsfragen
• Stornierungen
Eagle ships

Eagle ships

If you have booked with Adler-Schiffe, please contact the support of the Adler-Schiffe shipping company.

Support topics
• Buchungen verwalten
• Zahlungsfragen
• Stornierungen
GetYourGuide

GetYourGuide

If you have booked with GetYourGuide, please contact the support of our partner company GetYourGuide.

Support topics
• Buchungen verwalten
• Zahlungsfragen
• Stornierungen
• Ticket-Downloads